Frequently asked questions
What are the terms and conditions of a Signeasy license?
A Signeasy account can be used by any user, whether they are an individual or a member of a company that has purchased a paid plan. Each user must have a unique email address associated with their account. They can use their Signeasy account from multiple devices that belong to them individually. Our fair usage policy applies to each user’s account within reasonable limits of use. Signeasy reserves the right to investigate and suspend any account which violates our terms of service.
Who is a Signeasy user?
A user is someone who signs documents for themselves or sends documents to others for signature.
Do the people I send documents to for signature have to pay anything?
No, they don’t have to pay for anything. They need not even have a registered Signeasy account to sign the documents sent to them for signature.
How will I be billed?
All the subscriptions are billed either yearly or monthly. Your subscription will renew automatically at the end of the billing period unless you cancel the auto-renewal. If you decide to cancel, your subscription will remain active until the end of the current subscription period.
How many documents can I send for signature each month?
Signeasy's seat-based pricing model gives you the freedom to send up to 500 documents per user yearly if you have opted for the Team plan and above, ensuring you can send what you need without worrying about hitting any limits.
What if I want to cancel?
You can cancel your subscription at any time. Your account will continue to be active in the existing plan till it expires at the end of the current billing period. Owing to Signeasy’s 100-day money-back guarantee promise, no partial refunds will be provided after 100 days of your purchase (applicable on the Team, Business, and Business Plus yearly plans only).